Friday, December 31, 2010

Adventures in Europe - Part 6

Still Sunday. And a bit of Monday


Of course it didn’t last. Moments after disembarking we were thrust into a maelstrom of frustrated wannabe travelers. As with Schiphol airport, lots of people were spending their weekend in London’s railway stations, wishing they were on their way somewhere else. Word was, the entire country was clogged like this and for the first time in several hours, I began to worry once more that this might be as far as I would get.

Still, nothing ventured nothing gained and as trains to Glasgow leave from Euston Station, a short-ish walk down the road, I decided to make my way over there and see if there was by any chance, a train leaving tonight. As it turned out, there was. In 45 minutes. Now if you’ve been paying attention, you’ll remember that I had a plane reservation from London City Airport the following morning. So why was I looking for a train? Because I had already established that if there were any hotel rooms available in London for tonight – and preliminary enquiries suggested there were not, they would cost more than the plane I was considering abandoning. Taking this into account, and given there was no guarantee the plane would even get off the ground in the first place, it just made more sense to take the train.

I hummed, I hawed and with fifteen minutes to spare, pulled the trigger and bought myself a train ticket. A whole five minutes before the loudspeaker announced the train was delayed and to wait for further announcements. In my brief time here at Euston station, I’d seen enough examples of “delayed” to know exactly what it meant. A precursor to “cancelled”, that’s what.

Off to do battle once more then with my nemesis awaiting me in the corner. This bank of payphones were even more evil than their Schiphol counterparts. Not only did they not like my American Express card, they no longer wanted anything to do with my debit card. It had worked 20 minutes earlier when I’d called my wife to let her know which country I was in, but not now.

So...I had to find an ATM to withdraw some cash. Then stand in line at the newsagent to buy a bar of chocolate I didn’t really want in order to get change. Then watch in horror as said change was swallowed by the payphone at an astonishing rate, barely giving me enough time to recite the payphone’s number to my wife so she could call me back. She did call me back but due to the phone’s habit of cutting us off every 20 seconds or so, it took me a while to get the message across. “Yes, I know I have a flight booked tomorrow, but I’m going to try and get there by train tonight. It’s just I don’t know when or even if it will leave, that’s all.”

Finally, we were done and I determined to find myself a quiet corner in which to sit, get my breath back and wait to see what would happen with my “delayed” train. I never made it to the corner though. No sooner had I wrestled my way through the throng and back to the notice board when I heard the announcement “This is the final boarding call for the delayed train to Glasgow Central.” Well, what are the odds? Of all the “delayed” trains I’d seen in the last hour, mine was the only one which was really just “delayed”.

The last leg was uneventful. My back was aching now, after far too long in uncomfortable seats, or standing in endless lines. And it had turned dark long ago, so there was nothing to see out of the window. And as on the earlier trains, we had to go slow because of the weather. But we got there eventually, just a little over an hour late. The weather didn’t stop me after all.

I learned later that the plane I had booked for the following day did take, but didn’t arrive in Glasgow until mid-afternoon, which would only have allowed me a few hours with my family. I also learned that another storm hit Amsterdam not long after I left on the train, and had I not done so, I might be there yet. So it was a pleasant surprise to learn I made the right call in taking the train.

But the best surprise of all came just after we rolled into Glasgow, a little after 1am. Standing at the end of the platform was my brother-in-law, who had driven an hour through the snow to come and get me. And my nephew too. And best of all, my 82-year old Mum, bundled up against the cold, with a big smile on her face.

It’s good to be home for the holidays.

Thursday, December 30, 2010

Adventures in Europe - Part 5

Sunday

Banging on the door. Loud banging. And shouting. Lots of shouting. A big Russian man is in my room shouting at me. An angry Russian man.

“I CALL YOU NO ANSWER SHUTTLE IS READY TO GO PEOPLE ARE WAITING I CANNOT WAIT I GO NOW YOU CATCH NEXT SHUTTLE ONE HOUR!”

Moments later he’s gone and I’m sitting up in bed, gradually approaching consciousness and wondering if I have any chance of getting back to the world I know. Or if I’m destined to spend the rest of my life in this surreal, nether-world where everything is recognizable but nothing is familiar.

So, another hour until the shuttle swings back round, which might make things a bit tight for catching my train, but at least gives me long enough to experience the shower, which with its two settings (hot and very hot) made my ablutions more exciting than I normally prefer. I managed breakfast too; sitting all alone in a barn-like dining room, munching on what I’m going to believe was bread. A somewhat depressing experience, but nobody was shouting at me, so it’s all good.

Soon the hour was up and my scary Russian friend and I were heading back to the airport. He deposited me at the curb with a grunt of farewell and it was on to the next adventure. Finding the platform at which my train should be arriving any minute. I found the platform easily enough but given the events of the last 24-hours, I really wasn’t all that surprised to hear a loudspeaker announcement informing me that my train had been cancelled. Resignedly, I hauled my weary carcass back up the escalator and into the line for information. “No, your train isn’t cancelled!” exclaimed the clerk, “That was a different train. Hurry, it leaves soon.”

And leave soon it did. With me aboard. Out of breath and sweaty, but aboard. Maybe I’ll be home for Christmas after all.

The next few hours saw me take one of the smoothest and least stressful journeys of my life. I’ve always been a train geek. Not to the point of standing on windswept station platforms with a notebook, an anorak and a thermos, but I’ve always enjoyed reading about them, looking at photos of them and watching them as they go by. And traveling on them. Oh, I love traveling on them. Spending as I do, way too much of my life cramped in airplanes alongside, beefy businessmen, screaming children and grumpy flight-attendants, it’s a treat to travel in a comfortable seat, with a proper table in front of me and things to look at out the window. Ah, bliss.

Not that there was too much to see of course. The winter storm had hit Belgium and France just as hard as it had Holland and Britain, so visibility was reduced to a couple of hundred yards before the world disappeared behind a wall of white. Still, I had my book, I had my iPod and a bag of salt and vinegar crisps from the buffet. Travel doesn’t get much better.

The weather meant we couldn’t utilize the advertised “high-speed” aspect of the train and we were late into Brussels. But not late enough to matter. I had time for a very pleasant lunch before boarding another train for the next leg, through the Channel Tunnel and on to St. Pancras, London. Not only that, but we were only 1 hour late arriving there. I could get used to this.

Wednesday, December 29, 2010

Adventures in Europe - Part 4

Saturday Night

There are many hotels close to Schiphol airport, ranging from the budget to the luxury. It made no difference to me though, because they were all full. It was starting to look as though I would need to head back to the city center when to my delight; I found one that did have room. Not only that, it had a free shuttle “Leaving in three minutes! You go to gate NOW!” barked the eastern-European sounding woman on the other end of the line.

Go to gate now, I did and in less time than it takes to tell, was sitting in the passenger seat of a mini-van, bowling my way through the snow covered fields to dinner and a warm bed. At least that’s what I thought. Oh, how the gods must laugh.

On and on we drove, me and the driver in almost total silence. I learned he was from Moscow but as his English was on a par with my Russian, the conversation didn’t exactly sparkle. After a while I began to wonder if he was driving me all the way to Moscow. Holland isn’t this big is it?

Finally, we pulled into a courtyard of a small hotel, on a residential street, in what appeared to be a hamlet consisting only of residential streets, and I learned that this was where I was to be spending the night. In the proper light, my driver turned out to be a large muscular guy, with a black leather jacket over a black wool polo-neck. Yeah, I’ve seen enough crappy movies to recognize a mobster when I see one. What was a Russian Mafioso doing working for an obscure hotel in the Dutch countryside? My imagination was working overtime. Then it jumped way past union scale when I met his business partner at the front desk. Seriously, if I’d been looking for actors to play two stereotypical Russian gangsters, this pair would have been the ones I’d pick. Mobster # 2 had an angry looking scar running from his close-cropped hairline to his chin and if that bulge under his armpit wasn’t a gun, then...OK, there was no bulge under his armpit, but dammit, it wouldn’t have seemed out of place if there was one.

After checking me into the room, he handed me the key and a TV remote. “You return in morning” he ordered, as if I would dare to forget. I suspect the TV remote had some purpose, but I never figured out what it was. It had nothing to do with the TV, I’m sure because that wasn’t working. Neither was the clock. One thing that was working was the toilet. In fact, I had to turn off the valve at the wall to get it to stop working.

So…no TV, no dinner (the cheerless restaurant had closed hours ago, and there was nowhere else in town), still no Internet access, despite the apparent “good” connection and nothing much about which to be chirpy. Although I had a seat booked on the train for tomorrow, I had heard that the weather had forced many trains to be cancelled too, so this was no guarantee of anything. Not only that, I still had nothing concrete as far as getting from London to Glasgow. And if the British transport network was as paralyzed as everyone was saying it was, well, completing that last leg might be a challenge too.

One of my room’s few working amenities was the telephone, and with this I was able to rouse a co-worker, fortuitously at home on his Saturday afternoon and he was able to look up a number by which the Corporate Travel Agency could be reached from Europe. In no time I was chatting to a delightful Texan lady (“delightful” and “Texan”, now there are two words I don’t often use in the same sentence) who set me up with a flight from London City Airport to Glasgow for Monday morning. If that arrived on time, it would allow me a whole afternoon with my family before heading home. If it arrived on time. And if someone was able to meet me there. And if I even made it to London by Monday. And if my American Express card is working. And if, and if, and if.

Tired, hungry and thoroughly fed up, I climbed between the icy sheets and wondered if I would get any sleep at all.

Tuesday, December 28, 2010

Adventures in Europe - Part 3

Saturday Evening

Schiphol airport is wired for the Intranet and a lot of people were logged in via their laptops, exploring the travel sites and looking for alternatives. I wasn’t though. For reasons I still haven’t determined, my normally trusty Dell refused to let me play. Apparently I was connected, and with excellent signal strength, but no matter which site I tried (and boy, did I try plenty), I couldn’t get the page to display.

So, in order to rearrange my travel plans, and coordinate them with my family who had expected to pick me up at Glasgow airport some 5 hours ago, I had to resort to 20th Century technology, namely, the telephone. My cell phone is somewhat primitive, barely one step above 2 tin cans and a string and one of my new year's resolutions is to upgrade to a real one. Or at least one that can operate outside the USA. To the payphones then. Oh, I knew this was going to be fun.

Remember what I said about how calm I’d been all day? It didn’t last.

Me and payphones have never got on and these ones seemed to have been sent from hell for the sole purpose of vexing me. If something could go wrong, it did. First there’s the problem that all our business travel has to be booked via the Corporate Travel web site. Kind of a challenge when you can’t access the Internet. Not only that, but the contact phone numbers I had only worked from the USA. My wife and I had several conversations over the next couple of hours, while she tried to help remotely, but not being able to access the company’s network, there wasn’t too much she could do.

She did her best though and the last conversation we had was when I asked her to contact American Express to see why the phone operator was telling me there was a block on the card. There hadn’t been when I began making these calls, but there was now – I could no longer use it on the payphone, and if the phone operator was correct, the next few days were going to be very uncomfortable. I had my personal debit card with me, and while it was gamely racking up transatlantic charges on the payphones, my bank account wasn’t going to hold up for long if it had to cover all my expenses ‘till I got home.

At around 8pm, I came to the reluctant conclusion that I’d achieved all I could via the telephone. “all I could” being of course “absolutely nothing.”

What next? Well, Schiphol Airport is also home to a railway station. And while planes may not be leaving for the next few days, there was a chance that trains might be. I decided to go and ask.

Of course, I couldn’t just “go and ask”. That would have been too easy. Instead I had to stand in yet another line, for yet another 2 hours just to pose the question. Although technically, I did abscond from the line for about 10 minutes, leaving my bags in the care of a very nice Australian lady whom I had befriended. This was to answer a page from my wife so she could tell me she’d been able to speak to American Express who had confirmed that my card was in order, and there was no reason for it not to work in the payphones. So that was one bit of positive news. Even better, when I was finally able to pose my question as to the availability of a train, I received an answer in the affirmative. Yes, there was a train, leaving tomorrow and it would take me all the way to London. But uh no, sorry they didn’t take American Express. My poor debit card hasn’t worked so hard in its life.

So there we are. After being at the airport for 15 hours, I now had a plan to leave. By train.